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Cross-Border EC Support

Introduce Japanese products to the world!

With our cross-border e-commerce services, we guarantee support that only we, with our expertise, can provide.

Do you face any of the following challenges
specific to cross-border e-commerce?

  • Difficulty understanding consumer insights in the target country

  • Uncertainty about the customer journey of overseas consumers

  • Lack of understanding about the differences in specifications for social media, advertising, and more, compared to Japan

  • Inexperience with the business flow in foreign markets

  • Challenges in effectively communicating with local advertising agencies

The Digital X provides you with highly replicable cross-border e-commerce strategies, backed by our experience in expanding our own brand overseas.

What ww do in global BtoC marketing support

Whether your company is looking to start cross-border e-commerce or has already begun,

entrust The Digital X, experts in cross-border e-commerce, to support you every step of the way.

Our Strengths in
Cross-Border EC Support

We have a proprietary product that is currently being marketed internationally

The Digital X has a self-developed outdoor winter sports brand called "OWL OPTICAL", specializing in the production of ski googles that is currently being sold worldwide. Our cross-border e-commerce support is not just theoretical; but based on highly replicable know-how accumulated through our hands-on experience with "OWL OPTICAL".

We don't claim to cover every country on Earth! Instead, we focus on providing services exclusively in countries where we have lived or where our team members are originally from, ensuring that we offer expertise and proven success in those regions.

 

Be it linguistically or culturally – The Digital X understands that simply translating content into English isn't enough to deliver real value.

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奈良岡 和也

Kazuya Naraoka

CEO/Founder

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門田 光正

Mits Kadota

Global SEO Specialist

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アズーリ・ジャミル

Azri Jamil

CTO Partner

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ジア ユウ

Jia Yu

Digital Marketer

Diverse Team Members from Various Nationalities

At The Digital X, we bring together specialists from diverse nationalities and backgrounds. Even within the realm of digital marketing, methodologies and values vary from one country to another. Even within our company, we constantly engage in discussions from different perspectives to find the optimal solution for our clients. Rather than adhering to rigid, one-size-fits-all approaches, we provide our clients with flexible and cutting-edge digital marketing strategies.

 

[Countries We Provide Services]

Thailand/Malaysia/Australia/Korea/Vietnam/United States/Indonesia/Singapore

The Digital X's Flow of
Cross-Border EC Support:

01

Issue Identification and Needs Assessment

We conduct a thorough session to understand your company's challenges, services, and objectives. Together, we establish goals, timelines, and budgetary considerations.

 

As your business partner, we align our perspective to ensure mutual understanding and collaboration.

02

Proposal and Confirmation of Strategies

We propose solutions to address your challenges, ensuring that the strategies presented are tailored to deliver results specifically in the target countries.

 

By focusing only on initiatives proven to yield results in those markets, we enhance the likelihood of business success.

03

Implementation of Strategies and Reporting

Not only our team of experts are well-versed in overseas digital marketing, but executes the promotions.

 

We provide detailed reporting that encompasses the rationale behind each strategy and includes insights into the finer details of the campaign.

 

04

Subsequent Improvements and Proposal of Measures

There is no measure that will be 100% successful from the beginning. There will always be improvements for the next time, so we will continue to operate the campaign to make it even better.

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The Digital X

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