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Cross-border e-commerce support

Bring Japanese products to the world! We operate our own cross-border e-commerce service, so we promise to provide the support you need.

Do you have any of the following concerns that are unique to cross-border e-commerce?

・No insight into consumers in the target country

・I can’t imagine the customer journey of overseas consumers

・I don't know because the specifications for SNS, advertisements, etc. are different from those in Japan

・I have no understanding of overseas business practices

・Unable to communicate effectively with local advertising agencies

The Digital X provides you with a highly accurate cross-border e-commerce strategy that has helped you expand your own brand overseas.

What we can do to support global BtoC marketing

Whether your company is looking to start cross-border e-commerce or has already started, leave it to The Digital X, the cross-border e-commerce professionals.

Market research

We will listen to your company's issues and services, and work together to set goals, timelines, budgets, etc. We will see things from the same perspective as business partners.

strategy planning

In overseas markets, consumer behavior in the cycle of awareness → interest → comparison/consideration → purchase is completely different from Japan. Also, even if you say "overseas," the environment differs depending on the country. At The Digital X, we create marketing strategies based on the image of local consumers that we can understand by actually living in the place.

Measures implementation and reporting

We can execute strategies regardless of channel, such as SEO, advertising operations, SNS account operations (locally specific SNS), YouTube operations, etc. Specialists in each channel will perfectly execute your company's digital marketing strategy and run the PDCA cycle.

Content created by native speakers

The Digital X hires people regardless of nationality. We create web articles, video content, and creative content by foreign employees and partners based on a BtoC marketing perspective that fits the target country. A simple Japanese translation will not convey what you intended. They are not looking for anything other than content that is effective in the target country.

Project Management

We can also undertake project management for cross-border EC marketing projects that have already been launched. Our representative, Mr. Naraoka, has over 10 years of experience as a manager of overseas projects. Please feel free to contact us if you are a company that is only looking for a PM position.

Our strengths in cross-border e-commerce

We have our own products that are being sold overseas

The cross-border EC support we provide is not an armchair theory. We have accumulated highly reproducible know-how through our own product "OWL OPTICAL," which is actually sold around the world. We do not say that we support every country on earth! We only provide services to countries where we have actually lived or where there are excellent marketers from that region and have a track record. In order to make people feel the true value of a service, it is meaningless to simply translate into English.

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Kazuya Naraoka

Kazuya Naraoka

CEO/Founder

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Mitsumasa Kadota

Mits Kadota

Global SEO Specialist

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Azzurri Jamil

Azri Jamil

CTO Partner

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Jia Yu

Jia Yu

Digital Marketer

Team members with rich nationalities

At The Digital X, we have specialists from various nationalities and backgrounds. Even with the same "digital marketing," methods and values differ depending on the country. Even within our company, we are constantly discussing the optimal solution for our customers from various values. We provide our clients with ``flexible, cutting-edge digital marketing strategies'' rather than ``rigorous correct answers''.

[Countries where service is provided]

Thailand/Malaysia/Australia/Korea/Vietnam/America/Indonesia/Singapore

Cross-border e-commerce support process

01

Subsequent improvements and policy proposals

There is no strategy that will be 100% successful from the start. There will always be areas to improve for the next campaign, so we will continue to operate the campaign to make it even better.

02

Proposing and confirming measures

We propose solutions to problems. We only propose measures that are guaranteed to produce results in the target country, which increases the chances of business success.

03

Measures implementation and reporting

Our staff, who are experts in overseas digital marketing, will carry out your promotions and provide detailed reports on the reasons for your measures.

04

Subsequent improvements and policy proposals

There is no strategy that will be 100% successful from the start. There will always be areas to improve for the next campaign, so we will continue to operate the campaign to make it even better.

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